This Week's Herman Trend Alert Telecommuting to a Better Bottom Line

The Herman Trend Alert December 28, 2005 Quality and Quantity of Work As we approach the start of a new year, people around the world are making resolutions, setting goals for higher achievement. Traditionally, many promises we make, to ourselves and others, are forgotten as January 1 fades into memory. An interesting study was conducted by Sirota Intelligence in the United Kingdom. Researchers surveyed 203,000 workers, a relatively large population group. The poll found that the most satisfied, perhaps unsurprisingly, said they had just the right amount of work. The least satisfied were those with too little, followed by those with too much work. What does this mean? Jeffrey Salzman, chief executive of Sirota Intelligence, said findings showed most workers did not want just to "get by" in their jobs. "Most people come to work enthusiastic and want to make a real contribution. Those who feel they have too little to do – and possibly feel unappreciated by their employers – have lower levels of overall satisfaction and a waning sense of enthusiasm." When people feel underworked, they also tend to feel undervalued and their job insecurity increases, making them just as vulnerable for employee turnover as the hard-working employees who feel over-burdened, perhaps carrying the loads of others. There is obviously a cost to overworking employees. Now this study confirms that there can be a serious cost to underworking people as well. Today’s workers want to be productive—for job security and for the sense of making a difference for their employers and their employers’ customers. People do not want to be underworked, so employers need to balance their workers expectations more carefully with company expectations. What came out from this study is a movement away from mediocrity. People that have the right amount of work to do were happiest, even though that workload may be less that they actually could carry. The least satisfied actually wanted more work; they did not want to feel mediocre, ineffective, or less than valuable to their employer and the world. We have sensed this trend before (see http://www.hermangroup.com/store/misc_all.html#1), and how we have documentation. Tomorrow’s employees will want to do more, and feel appreciated for their contributions © Copyright 1998- by The Herman Group, Inc. -- reproduction for publication is encouraged, with the following attribution: From "The Herman Trend Alert," by Roger Herman and Joyce Gioia, Strategic Business Futurists. (800) 227-3566 or http://www.hermangroup.com. The Herman Trend Alert is a trademark of The Herman Group, Inc." NEED HELP THINKING ABOUT YOUR FUTURE? Our futurists offer thought-provoking and penetrating insights, along with creative ideas to implement right away. Whether you're looking for a speaker or a consultant or a facilitator for your strategic planning retreat, The Herman Group can help you find a person for your needs, no matter what your topic. Call Joyce at 336-210-3548 to discuss your event. REDUCE COSTS BY LOWERING EMPLOYEE TURNOVER If you knew just how much money turnover is costing your company, you would have handled it ages ago! Turnover costs A LOT and it comes right off the bottom line. Let The Herman Group and its team of very experienced consultants help you address your turnover issues right away. We have an impressive track record and stand ready to help you. Call Carol at 800-227-3566; international, call 336-210-3547 for a no-obligation conference call. GOOD SELECTION = BETTER RETENTION If you are not using pre-employment assessments, you are flying without radar---not very smart in today's highly competitive environment. Let us help you better understand your candidates and your employees. In less than 30 minutes, you will know if they can do the job (abilities); their work behaviors, even their personality and attitudes (like integrity & ethics), and those can't be trained. It's very cost effective, too! For more information, contact Joyce at 336-210-3548 or e-mail assessments@hermangroup.com. Validated for many countries and cultures. We offer in-depth help with job descriptions, too! http://www.hermangroup.com/assessments.html. Herman Trend Alerts are produced by the Herman Group, strategic business futurists, Certified Management Consultants, authors, and professional speakers. New subscribers are welcome. There is no charge for this public service. The Herman Trend Alert is received by over 30,000 subscribers in 78 countries, in addition to other websites and printed magazines. Do you enjoy receiving this weekly e-mail update? Contact us about our co-branded Trend Alert service. Click here to sign up for the Herman Trend Alert. Subscribe or Unsubscribe to weekly Herman Trend Alert View this week's Herman Trend Alert Archived Weekly Herman Trend Alerts

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