This Week's Herman Trend Alert

Aging World Populations
 

  The Herman Trend Alert

August 12, 1998

Service Technicians—An Endangered Species

Back in the sixties, Ralph Nader and others tried to raise our consciousness about our throwaway society. Many of us listened. We bought more energy-efficient products and looked for products with quality that would last. That was then.

Now we have technology that enables us to make electronics and other products more cheaply and we are living in a period of unprecedented prosperity. The cost of replacement is so relatively low and the cost of repair so relatively high that it rarely makes sense to repair an item. On small appliances and office machines, repair shops will charge you one-third to one-half of the cost of the item to simply examine the item and tell you what’s wrong. Then if you do decide to repair the item, who’s to say how much more use you’ll enjoy.

The result, of course, is that for many items, more people are choosing replacement over repair. Thus, there has been a decreasing demand for service technicians in many fields, and when they are sought, they are very hard to find. Do we see this trend changing soon? No, not until Ralph or someone comparable returns to raise our consciousness once more.

But electronic service technicians are not the only ones in short supply. Service technicians in the automotive field are becoming scarce as well. For some makes, especially the imports, dealerships are resorting bidding wars for experienced techs.

What’s the answer? BMW is working with the technical schools and colleges to encourage young people to consider careers as service technicians—and it’s working.

We’re not surprised. In a previous Trend Alert, we talked about college interns as a source for good labor. Car dealerships and others wanting to attract these young people would do well to offer paid internships to tech school students. The experienced techs feel good about teaching and the young people become bonded to the organization.


© Copyright 1998- by The Herman Group, Inc. -- reproduction for publication is encouraged, with the following attribution: From "The Herman Trend Alert," by Joyce Gioia, Strategic Business Futurist. 336-210-3548 or http://www.hermangroup.com. To sign up, visit http://www.HermanTrendAlert.com. The Herman Trend Alert is a trademark of The Herman Group, Inc."

IGNITE HOPE FOR A YOUNG PERSON IN NEED
Our Trend Alert last December 23rd was about FIRE a non-profit in Detroit helping young people to use music to lift themselves out of poverty. We urge you to support this worthwhile cause with a donation of money or a used instrument? To read more about FIRE and the great work it is doing, see our FIRE Trend Alert at http://www.hermangroup.com/alert/archive_12-23-2015.html.

LOOK YOUNGER-FEEL YOUNGER: AMAZING FOOD SUPPLEMENT NOW AVAILABLE
Joyce continues to be surprised at the number of improvements she and her husband enjoy as the result of taking Micronized Purple Rice: from thicker hair to the disappearance of varicose veins, from improved energy and sleep to faster thinking and the absence of those annoying bouts of CRS (Can't Remember Stuff). It has been found to lower cholesterol and blood pressure, and even reduce blood sugar to normal levels. Why? Because it works on a cellular level. To receive a 5-page article, call Joyce at 336.210.3548 or email her at joyce@hermangroup.com.

BE RECOGNIZED AS AN EMPLOYER OF CHOICE® in 2016
We've seen a strong resurgence in interest by employers in being recognized as Employer of Choice®. Celebrate your employee-centered corporate culture! This coveted award is well worth the effort, yet is not easy to achieve. Download the extensive application at http://www.EmployerOfChoice.com; or for a Word® version, drop a note to Joyce@EmployerOfChoice.com or call Joyce @ 336.210.3548. Get the recognition you deserve?

To read this Herman Trend Alert on the web: http:// www.hermangroup.com/alert/archive_8-24-2016.html.


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