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Capabilities Following is a comprehensive list of the capabilities of The Herman Group Consulting Team. Some capabilities are unique to one member of our team, as a specialty; others are strengths of several consultants. Prospective clients are invited to contact Managing Consultant Joyce Gioia to be connected with the most appropriate professional(s). Joyce Gioia-Herman, CSP, CMC, FIMC joyce@hermangroup.com Direct Line: 336-210-3548 Executive Coaching Leaders of growing organizations Especially "Left-brainers" and "bottom-liners" -- either client-need driven (360°s and other assessment methods) Programmed content coaching with standardized modules for overall development and skill improvement of managers Assisting Leadership Teams in making their organizations Employers of Choice® Executive Valuation Alignment (Perth Leadership Institute® model) Coaching of Others Executives and their leadership, management and employee teams… particularly in strategic, business and project planning, process improvement, decision-making, and collaborative problem-solving. Managers, sales professionals, and high potential employees Economic Analysis and Forecasting, Application in Business Environments U.S. Economy Global Economy Financial Markets Investments Retirement Government Labor markets Banking Macro Economics Productivity Competition Employee Assessment Systems Job Analysis and Job Match Studies Selection/Decisions for Hire, Assignment, and Promotion Management Development, Coaching, and Succession Planning Sales and Customer Service Succession Planning and Preparation Team Development and Team Building Employee Retention Leadership and Cultural Development Management Training Working with Human Resources to Make the Business Case Measurement and Feedback Systems Reduction of New Hire Turnover Organizational Assessment Speeches, Executive Briefings, Seminars, Workshops On-Line Education and Training Multi-Media Tools Informational and Best Practice Resources Employer of Choice® Books and Articles Recognition Program (www.employerofchoice.com) Speeches, Executive Briefings, Seminars, Workshops Organizational Diagnosis and Consultation Culture Change, Leadership Development, Engagement Multi-Company Transformation Programs (year-long) Facilitation Executive Think Tank Meetings: strategy sessions, problem resolution, brainstorming Corporate Leadership Retreats Exploration of Strategic Opportunities arising from Trends or Technology Conflict Resolution Forecasting Workforce and Workplace Trends Research and Reporting Application of Trend Knowledge to Business Problems/Solutions Environmental Scans—Current and Future Economic Trends Research and Reporting Focused Research Projects to Meet Client Needs Interpretation of Statistics for Strategic Planning/Action Human Resource Management HR Process Improvement Implementation of Core HR processes Performance Management Performance Coaching Career/Retirement Coaching Compensation Design and Management Benefits Design and Analysis Internal Marketing Management of Organizations and Employees Continuous Improvement Systems: TQM Design and Implementation GMP System Improvement Diversity Management and Training Working with Low Performers Problem-Solving Tools/Teams Training and Coaching Overcoming Mediocrity Managing Older Workers Managing “Generation Why”: 16-24 year olds Intergenerational Leadership for Results Motivation, Rewards, and Recognition Organizational Structure and Systems Needs and Performance Assessment Organizational Effectiveness Performance and Productivity Improvement Skills Training and Development Change and Change Management Onboarding (including Orientation) Program Design Training and Implementation Support Integration with Corporate Culture Internal Marketing Organization Development Consultation Employee Retention/Employer of Choice® Development Process Facilitation (Planning, Teambuilding, Conflict Resolution, etc.) Change and Change Management Organization Design/Redesign Workflow Improvement and Job Design/Redesign Multiskill/Pay-for-Skill/Career Progression Planning Processes Strategic Planning (Organization, Business, Change) Organizational and Operational Improvement Plans Strategic Workforce Planning Recruiting of Talent Sourcing of Desired Candidates Global Recruiting Consultation Staffing Strategies MBA Recruitment and Retention Recruitment technology assessment and implementation Assess current recruiter competency and assist in their training Workforce planning/staffing strategy and implementation Workforce planning/staffing strategy and implementation Assessing current staffing structure and determining how it should be engineered to meet their new business needs Design new ways of staffing which would include a new sourcing function along with internal executive search. Employer branding strategy including candidate, hiring manager, and employee focus groups Speeches Keynote Addresses, General Session Presentations Seminars and Workshops Corporate and Association Audiences Wide Range of Topics around Workforce and Workplace Issues—Trends, Advice Presenters available in Various Fee Ranges related to most Capability List Topics Strategic Growth and Development Strategic Assessments and Growth Plans Organizational Design and Development Selection of Growth Strategies (joint ventures, mergers and acquisitions, geographic expansion, franchising, IPOs, etc) Systems and Human Integration during Mergers and Acquisitions Training Consultation Competency-Based System Design, Development, Evaluation Structured On-the-Job Training Systems Skills Certification Systems Leadership and Team Development Instructional Design and Development Learning Styles Applications to Improve Results in Business or Schools Training Program Delivery Computer-Based Training E-Learning Design and Development Design and Execution of Mentoring Programs Training of Mentors and Mentees Authoring of Policy and Procedure Manuals, Employee Handbooks Development of Performance Appraisal Tools using Behaviorally Anchored Rating Systems Corporate University Design and Implementation

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