This Week's Herman Trend Alert

HR in Normal 2.0

  The Herman Trend Alert

January 22, 2014

Global Meeting Trends

Although no one would dispute the increasing use of online meetings, 81 percent of business men and women believe that face-to-face meetings are better for building long-term trust and ensuring strong client relationships. Most of us have experienced the value of being there in person---especially for closing sales and building relationships.

Importantly, the converse is also true: Nearly half (47 percent) of business-men and -women surveyed believe they had lost an important contract or client simply because they didn't have enough face-to-face meetings. This lack of personal contact resulted in the estimated yearly revenue loss of 24 percent---certainly a significant cost for any business.

Our CEO Joyce Gioia [joy-yah] talks about the value of in-person presentation of the Employer of Choice Award for building team spirit and acknowledging the roles played by individuals in earning the designation. Clearly, this presentation benefits from the physical hand-off of the trophy to the key leaders in the organization.

Released by Crowne Plaza Hotels & Resorts, this global research report, titled "Business Meetings in a Modern World" revealed that 74 percent of respondents believe that eye contact is the top non-verbal indicator of a positive outcome. You simply do not have that feedback online.

Most interesting, Tuesday morning is identified as the optimum time for a successful face-to-face meeting in the United Kingdom and the United States, while Monday mornings are the best time of the week for productive meetings in China, India, and United Arab Emirates.

Small talk is recognized as an important tool to begin a business meeting, with the average meeting starting with about 7.5 minutes of light conversation. The UK and the US spend the first few minutes of a meeting discussing the weather, whereas in China, India, and the UAE discussions start with news and current affairs, as the main topic of conversation, 64 percent, 59 percent, and 49 percent, respectively.

Face-to-face meetings are not going to go away, until the day that we can figure out how to make our video presence, as effective as our in-person presence, and that day is not coming soon. That said, we believe that for information sharing, online meetings will continue to grow and develop and that new technologies will become available to enhance their effectiveness. The positive implications for the travel industry are obvious.

© Copyright 1998- by The Herman Group, Inc. -- reproduction for publication is encouraged, with the following attribution: From "The Herman Trend Alert," by Joyce Gioia, Strategic Business Futurist. 336-210-3548 or To sign up, visit The Herman Trend Alert is a trademark of The Herman Group, Inc."

The Association of Professional Futurists proudly presents its annual online learning experiences on Full Spectrum Futures. Network with leading futurists from all over the world. And best of all, it's free to attend, though contributions are encouraged to help defray costs. For more information, visit here.

Excellent translation services from English, French, or German into Spanish. Especially well-versed in medicine/pharma and automobile industries. 5-year Bachelor Degree in Translation. Also editing and proofreading of all kinds of Spanish language documents. Flexible rates, depending on number of words, degree of difficulty/technicality, and turnaround. For an instant quote email Mariana Campora Lesti at or contact her on SKYPE at marianacampora.

Our author Joyce gets quoted in TIME Magazine and other national media on a regular basis. You can, too! Sign up for You will be found by the news media and in Google search: 1. Through your personal search-engine-optimized press room by 39 topics you choose; 2. By news releases pushed out 10 ways including Google News; 3. Be found in the 2020 printed Yearbook of Experts, Authorities & Spokespersons. Save 15% when you register by October 31st @

To read this Herman Trend Alert on the web:

Herman Trend Alerts are produced by the Herman Group, strategic business futurists, Certified Management Consultants, authors, and professional speakers.

New subscribers are always welcome. There is no charge for this public service. The Herman Trend Alert is read by over 30,000 people in 90 countries, including other websites and printed periodicals. Click here to sign up for the Herman Trend Alert.

Do you enjoy receiving this weekly e-mail update? Contact us about our co-branded Herman Trend Alert service.

Subscribe or Unsubscribe to weekly Herman Trend Alert
View this week's Herman Trend Alert
Archived Weekly Herman Trend Alerts


[ Home About Products Resources Media ]


7112 Viridian Lane
Austin, TX 78739
Voice: 336-210-3548
Toll Free in US & Canada: 800-227-3566

  © The Herman Group. All rights reserved.

Web site design by WebEditor Design Services, Inc.