Don Philips Fire History

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Test Drive > Identify Sales Performance Problems > History

Don Philips

Background
Tops in training class; picked as star presenter; creative problem solver; very enthusiastic; self-starter

Performance
Good to fair activity; has landed a few deals; reports are always late and usually incomplete; late to meetings; disorganized; some customer service issues not dealt with promptly

	What has happened?
	Read below to see how your choice turned out.

	What would HermanCheckStart say?


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Your Choice:	Fire - Terminate the problem employee and replace them with another one
3 months later
Your ads brought in a lot of resumes and after interviewing the most promising applicants, you finally found Don's replacement. He is almost through with his initial product training and orientation. There is still 75% of the sales year left for him to get up to speed and become productive.
6 months later
Don's replacement has good to fair activity. He has landed a few deals, but his sales reports are always late and usually incomplete. He is late to meetings and seems disorganized.
12 months later
He has closed several good deals, but his paperwork is still a problem. Some customer service issues have not been dealt with promptly. Perhaps some training…