Pat Snow Fire HermanCheckStart Report

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Test Drive > Identify Management Problems > History > HermanCheckStart Report

Patricia Snow

Background
Very hard worker; liked by everyone; knows business well

Performance
Working very long hours; her work group's performance adequate but not what was expected; very supportive of her people; seems to be under increasing stress

Management Report

…difficult for them to delegate work to employees who are already busy because they feel that it is probably easier for them to do it themselves rather than imposing on them. …difficult for them to say "No" when asked to take on additional responsibility. Usually results in their becoming over committed, which then leads to longer and longer hours.

Your Choice:	Fire - Terminate the problem employee and replace them with another one
3 months later
After much interviewing and discussion, you finally found Patricia's replacement. She is almost through with her initial training and orientation. Within a few more months, she should be up to speed and productive as a manager, once the team gets used to her particular style and way of doing things.
6 months later
Patricia's replacement really has the hang of the job now. She works late most every day and is in on many weekends. Her team seems to love her.
12 months later
She is working harder than ever. Her team is doing OK but not quite what they are capable of doing. She seems to be under a lot of stress. Perhaps there is some kind of training…