This Week's Herman Trend Alert Demand-Driven Workforce Development

The Herman Trend Alert October 4, 2006 Employee Satisfaction at Risk Employee attitudes and behaviors show surprising similarities from one country to another. Trends observed in one country are also seen in other countries around the world. A recent survey of employees in the Information Technology industry in India was reported in the Mumbai Mirror. The industry is still attractive as a career, with hardware professionals and marketing professionals more satisfied than those specializing in software. In spite of the industry’s popularity, the survey results indicate that employee satisfaction is decreasing. The overall employee satisfaction index has dropped by about 11 percent as compared to last year (from 77.8 percent in 2005 to 69.2 percent this year). As a result, the attrition rate of the industry has also increased by 1 percent from 14 percent last year. "The decline in satisfaction and retention levels can be directly attributed to the steady increase in expectation levels of the employees and the inability of the employers in managing the same, explained the manager of the research project. The largest single factor driving job satisfaction is the opportunity for growth and career development. This finding is consistent with what we are seeing in other countries, as people seek to strengthen their skills to increase their capacity to change jobs or change careers. The Indian survey discovered that male employees in the Information Technology industry are more satisfied with their jobs than their female counterparts. A shift from the trend that prevailed a couple of years ago, this finding is the result of a movement among women in countries around the world to become more career-oriented. They are restless and anxious for professional growth and new opportunities. In addition, the percentage of female employees in the industry is consistently on the rise (from 14.5 percent in 2004 to 23.6 percent in 2006), contributing to new tensions in the field. Another finding: work-life balance and organizational culture are primary issues for employees surveyed. These issues go deeper than just flexibility in the workplace. Employees want more control over their schedules and more involvement in the company decisions that affect them. Local issues have become global issues. © Copyright 1998-2008 by The Herman Group, Inc. -- reproduction for publication is encouraged, with the following attribution: From "The Herman Trend Alert," by Roger Herman and Joyce Gioia, Strategic Business Futurists. (800) 227-3566 or http://www.hermangroup.com. The Herman Trend Alert is a trademark of The Herman Group, Inc." DON'T BE LEFT BEHIND! If you've been thinking about attending our valuable Employee Retention Specialist Certificate Program, don't delay--only three spaces remain. With the employment market heating up, many positions are literally impossible to fill. Attend this course and you will learn dozens of low-/no-cost valuable strategies to attract and retain the talent you need. Recertification credit from HRCI. Next program: May 22-23, Charleston, SC. Call Carol at 336-282-9370 or visit http://www.employeeretentionspecialist.com. GET INSIDE THE MINDS OF YOUR EMPLOYEES Find out what's really going on inside the hearts and minds of your employees. Our InnerViews interviewing service uses SPHRs and PHRs, certified human resource professionals to probe for the information you really need to know. Exit and Stay Interviews, as well as Why-Didn't-You-Take-Our-Offer Interviews. Call Rosalie Catalano at 937-648-1918 or read more at: http://www.hermangroup.com/retentionconnection/exit_interviews.html. NEW BABY BONUS Book Joyce to speak on the West Coast in 2008 and receive 100 of her books of your choosing. There is a new baby in the family, Spencer Jay, and Joyce would appreciate more opportunities to watch him grow. For more about Joyce, visit http://www.hermangroup.com/joyce.html or call Joyce at 336-210-3548. Herman Trend Alerts are produced by the Herman Group, strategic business futurists, Certified Management Consultants, authors, and professional speakers. New subscribers are welcome. There is no charge for this public service. The Herman Trend Alert is received by over 30,000 subscribers in 78 countries, in addition to other websites and printed magazines. Do you enjoy receiving this weekly e-mail update? Contact us about our co-branded Trend Alert service. Click here to sign up for the Herman Trend Alert. Subscribe or Unsubscribe to weekly Herman Trend Alert View this week's Herman Trend Alert Archived Weekly Herman Trend Alerts

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