This Week's Herman Trend Alert

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  The Herman Trend Alert

July 20, 2005

Turnover Beginning: Employers Risk Lower Competence

Employee turnover has begun. We’re hearing from more and more clients and researchers that the most competent people have begun to leave for new jobs. In most cases, the employers we interview tell us that they have been surprised at their departure, and their rate of departure, of their valued workers---many of them at high levels in their organizations. In spite of the warning signs, many employers still have yet to acknowledge their vulnerability.

As the best employees leave, employer capacity will become more precarious. Remaining high performers will be increasingly receptive to approaches from recruiters from other companies. A major motivator for them is to work with others of equal or greater caliber. As the most competent employees leave, it will become more difficult to hire or promote comparable replacements. The growing economy will create more jobs, leading to more competition for top talent. Employers who have lost their most competent workers may have trouble attracting qualified workers. Consequently, employers with high employee turnover rates may have reduced capacity to meet the expectations of their customers.

According to a survey commissioned by Video Arts, the London-based, award-winning provider of entertaining training, businesses should be most wary of their 18 to 24 year old employees, by far the most restless age group. Over a third (34 percent) plan to change their jobs in 2005. As we move through the year, this percentage is expected to grow.

The survey reported that 1 in 7 (14 percent) employees analyzed stated that they are most likely to leave after a summer break, when feeling most refreshed. Over 1 in 10 (11 percent) plan to hand in their letters of resignation around autumn before the movement toward the Christmas shopping season.

Our research revealed that the same companies that are experiencing turnover also have openings for new employees. Some of the people who are leaving, company officials tell us, could fill other positions within the organization. Instead of welcoming an opportunity to remain with the same employer, doing a different kind of work, the disenchanted employees are looking for opportunities in other companies.


© Copyright 1998- by The Herman Group, Inc. -- reproduction for publication is encouraged, with the following attribution: From "The Herman Trend Alert," by Roger Herman and Joyce Gioia, Strategic Business Futurists. (800) 227-3566 or http://www.hermangroup.com. The Herman Trend Alert is a trademark of The Herman Group, Inc."


NEED HELP THINKING ABOUT YOUR FUTURE?
Our futurists offer thought-provoking and penetrating insights, along with creative ideas to implement right away. Whether you're looking for a speaker or a consultant or a facilitator for your strategic planning retreat, The Herman Group can help you find a person for your needs, no matter what your topic. Call Joyce at 336-210-3548 to discuss your event.

REDUCE COSTS BY LOWERING EMPLOYEE TURNOVER
If you knew just how much money turnover is costing your company, you would have handled it ages ago! Turnover costs A LOT and it comes right off the bottom line. Let The Herman Group and its team of very experienced consultants help you address your turnover issues right away. We have an impressive track record and stand ready to help you. Call Carol at 800-227-3566; international, call 336-210-3547 for a no-obligation conference call.

GOOD SELECTION = BETTER RETENTION
If you are not using pre-employment assessments, you are flying without radar---not very smart in today's highly competitive environment. Let us help you better understand your candidates and your employees. In less than 30 minutes, you will know if they can do the job (abilities); their work behaviors, even their personality and attitudes (like integrity & ethics), and those can't be trained. It's very cost effective, too! For more information, contact Joyce at 336-210-3548 or e-mail assessments@hermangroup.com. Validated for many countries and cultures. We offer in-depth help with job descriptions, too! http://www.hermangroup.com/assessments.html.


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