This Week's Herman Trend Alert

The Consequences of Virtual Meetings
 

  The Herman Trend Alert

August 15, 2007

The Effects of Fear

Fueled by the publicity frenzy the press is enjoying, the current volatility in world financial markets is affecting many people at all levels of our societies.

From the employees' point of view, this uncertainty engenders insecurity. What will happen to my company? Will it be in business? Will I have a job? The reaction is that they continue "corporate cocooning", staying in the safety and sanctuary of their corporate jobs, despite their deep dissatisfaction.

A number of studies have confirmed that at least 35 percent of our workforce is unhappy. Thanks to a social network analyst Scott DeGraffenreid, we have a label for it. We call it "Warm Chair Attrition". The shame is these employees still collect paychecks, take up space, and infect their fellow associates. It would seem to be good news for employers: their workers will not leave. However, bottom line, disaffected employees are not particularly productive.

This volatility also causes Chef Financial Officers and other C-level executives to be more careful in their expansion plans. They engage in short-term thinking. It makes next quarter's bottom line look good, but is not conducive to long-term profitability. The victims of their short-term thinking are the previously engaged employees, who are often overworked and respond by leaving employers who do not take care of them.

So what's behind this volatility and what does it bode for the future? A mere one percent of the mortgage loans in the United States will be affected by this crunch; yet because of the simple truth that "bad news sells." Bad news sells newspapers, magazines, television and radio time, and even banners on the news web sites of the Internet. As a result, we have seen the real facts blown out of proportion and hedge funds leveraged out of existence.

We also have another factor in play. The spreading of bad news becomes a self-fulfilling prophesy. It is only that rare journalist, like Oprah Winfrey, who will chance focusing on the good news. So what is ahead? More of the same, until the bold and the brilliant, like Winfrey are willing to step forward.


© Copyright 1998- by The Herman Group, Inc. -- reproduction for publication is encouraged, with the following attribution: From "The Herman Trend Alert," by Roger Herman and Joyce Gioia, Strategic Business Futurists. (800) 227-3566 or http://www.hermangroup.com. The Herman Trend Alert is a trademark of The Herman Group, Inc."


BACK BY POPULAR DEMAND: RETENTION SPECIALIST PROGRAM
A growing number of people have expressed an interest in attending our Employee Retention Specialist Certificate Program. We'd like to schedule on that's convenient for those who want to attend, but need your feedback to do so. Please place RETENTION SPECIALIST in the subject line and Joyce will personally call you back to schedule the workshop. Or you can call Joyce directly at 336-210-3548 (PDT this and next week).

BUSINESS IS PICKING UP
Most employers are unprepared. The recovery will bring a new set of challenges for employers that have been in prolonged contracted mode. They will need more skilled workers or will need now to begin to upskill their current staffs. But organizations can not engage in Strategic Workforce Planning, when they don't know how. That's where The Herman Group can help. We can help you with your "People Review"----large or small---so that you will know who you will need and when you will need them. . . and we can also guide you to the best sources for the people you will need. For more information, call Joyce at 336-210-3548 or e-mail joyce@hermangroup.com.

FIND OUT WHAT YOUR EMPLOYEES REALLY THINK AND FEEL
Discover what’s really going on in the hearts and minds of your employees. Our InnerViews interviewing service uses SPHRs and PHRs, certified human resource professionals to probe for the information you really need to know. Exit and Stay Interviews, as well as Why-Didn't-You-Take-Our-Offer Interviews. Call Rosalie Catalano at 937-416-7066, or read more at: http://www.hermangroup.com/retentionconnection/exit_interviews.html.


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