This Week's Herman Trend Alert

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  The Herman Trend Alert

December 29, 2021

2022 Workforce-Workplace Forecast--Part 1

Every year at about this time, I write the next year's workforce-workplace forecast. This year is particularly fascinating because we have been dealing with a global pandemic---unprecedented in our lifetimes. This pandemic has changed the both the workforce and the workplace forever. Many in the workforce have re-evaluated their previous values and attitudes. Over the last year, I have written about this re-evaluation; to read any of the Herman Trend Alerts I have written in the past, you can access the archive. Today, I have covered the first 5 of the 12 trends I wanted to share for the coming year.

Where We Are Today
Today, we find ourselves in a unique position with millions of open positions and millions of folks looking for positions. We are still dealing with a raging pandemic and proliferating variants. At this point, both vaccinated and unvaccinated people are testing positive for the Omicron variant. However, it is those people who have chosen not to be vaccinated who are causing the propagation of variants. If you have chosen not to be vaccinated in the past, please reconsider, if not for yourself, then for your family.

1. The Great Resignation Continues
Although hundreds of thousands of people are being hired monthly, an increasing number of workers are choosing to leave their jobs---many long-tenured employees who are feeling under-appreciated. That is very bad news for their employers for a few reasons; some of those reasons are covered in this Alert and others in the next one (Part 2). In general terms, employers are losing intellectual capital and internal and external customer service (see #4).

2. Rewriting the Rules to Support Hybrid Work
With 40 to 50 percent of job-seeking workers looking for remote work and only 9 percent of the open positions are characterized that way, employers will need to develop some solutions for hybrid work---and fast. Companies will need to rethink how they focus on results, create employee engagement, and retain their workers for the long-term. They will re-engineer positions to accommodate hybrid and remote workers and develop new ways to connect with people who are not coming to congregate workplaces on a regular basis.

3. COVID Fatigue in the Workplace
Mental health issues are among the top concerns of business leaders. COVID fatigue is the state of being exhausted from the masking, physical distancing, and lockdowns. Adding to COVID fatigue, people have anxiety from the threat of losing economic security, and the fear of catching the disease. COVID fatigue is one of the leading causes of mental challenges, causing people to be distracted and have trouble concentrating on their work.

4. Customer Service Suffers: Burned Out and New Workers
Related to COVID Fatigue is the deterioration of internal and external customer service. Many companies have suffered with high employee turnover. When new people take over, it takes a while (sometimes a long while) for them to learn what they need to know to deliver optimum customer service. On top of that, long-tenured employees experiencing COVID Fatigue feel burned out trying to pick up the slack.

5. Greatly Expanded Definition of Total Rewards---Employees will get Creative
The definition of Compensation and Benefits evolved into Total Rewards, looking at the complete package. However, in the last few years, that meaning has expanded even further to include paying off student loans, providing short-term and pay-day loans. As we stated in previous forecasts, total rewards already include things like tuition reimbursement, extra time off with pay, time off for kids' events and teacher conferences, flex-time and -space, and so much more. From free food to laundry on-site to free parking spaces to career pathing, it all adds up to the value of delivering an irresistible value proposition.

Next Week's Herman Trend Alert: 2022 Workforce-Workplace Forecast---Part 2
Next week, we continue looking at the major trends that will have an effect on our work lives in the next year and those to come. You can look forward to coverage of Diversity and Inclusion, Litigation, Evolved Recruiting, Refocus on the Employee Experience, and more.


© Copyright 1998- by The Herman Group, Inc. -- reproduction for publication is encouraged, with the following attribution: From "The Herman Trend Alert," by Joyce Gioia, Strategic Business Futurist. 1.336.210.3548 or https://hermangroup.com. To sign up, visit https://HermanTrendAlert.com. The Herman Trend Alert is a trademark of The Herman Group, Inc."

WATCH JOYCE'S TV SHOW: IT'S YOUR FUTURE WITH JOYCE GIOIA!
This week, our own author, Joyce delivered the second episode of her own show on Roku.tv. (and now Apple.tv as well) It's Your Future with Joyce Gioia debuted last month in various timeslots---due to time zones. The second episode featured Joyce talking about The Future of Living Spaces. Of course, Joyce will continue to deliver the futures commentary segment of INGOMU's podcast, The Future of Life, Work, and Wellness which also appears on the Futures Television channel on Roku.tv. Each podcast closes with a special commentary from our author Joyce about what the interview insights mean for the future. Eventually, FuturesTelevision.com will offer the listings for the showings of both programs.

BACK BY POPULAR DEMAND: EMPLOYEE RETENTION SPECIALIST CERTIFICATE PROGRAM
The War for Talent is back. How can you compete? By having an Employee Retention Specialist on your staff. If you were ever interested in taking the Employee Retention Certification Program, now is the time for you to speak up. Joyce is putting together another class featuring the latest research for the end of September. Call Carol at 336.210.3548 or email info@hermangroup.com to express your interest.

SAVE THE DATE: DUBAI FUTURES FOUNDATION WILL HOLD ITS ANNUAL CONFERENCE 10-12 OCTOBER IN DUBAI
Hosted by the Dubai Futures Foundation, the event will convene 400 of the world's top futurists to anticipate challenges, imagine opportunities, share foresight, and shape the future. For more information, visit https://www.dubaifuture.ae/dubaifutureforum/

To read this Herman Trend Alert on the web: https://hermangroup.com/alert/archive_8-10-2022.html.


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