The Herman Trend Alert
December 29, 2021
2022 Workforce-Workplace Forecast--Part 1
Every year at about this time, I write the next year's workforce-workplace forecast. This year is particularly fascinating because we have been dealing with a global pandemic---unprecedented in our lifetimes. This pandemic has changed the both the workforce and the workplace forever. Many in the workforce have re-evaluated their previous values and attitudes. Over the last year, I have written about this re-evaluation; to read any of the Herman Trend Alerts I have written in the past, you can access the archive. Today, I have covered the first 6 of the 12 trends I wanted to share for the coming year.
Where We Are Today
Today, we find ourselves in a unique position with millions of open positions and millions of folks looking for positions. We are still dealing with a raging pandemic and proliferating variants. At this point, both vaccinated and unvaccinated people are testing positive for the Omicron variant. However, it is those people who have chosen not to be vaccinated who are causing the propagation of variants. If you have chosen not to be vaccinated in the past, please reconsider, if not for yourself, then for your family.
1. The Great Resignation Continues
Although hundreds of thousands of people are being hired monthly, an increasing number of workers are choosing to leave their jobs---many long-tenured employees who are feeling under-appreciated. That is very bad news for their employers for a few reasons; some of those reasons are covered in his Alert and others in the next one (Part 2). In general terms, employers are losing intellectual capital and internal and external customer service (see #4).
2. Rewriting the Rules to Support Hybrid Work
With 40 to 50 percent of job-seeking workers looking for remote work and only 9 percent of the open positions are characterized that way, employers will need to develop some solutions for hybrid work---and fast. Companies will need to rethink how they focus on results, create employee engagement, and retain their workers for the long-term. They will re-engineer positions to accommodate hybrid and remote workers and develop new ways to connect with people who are not coming to congregate workplaces on a regular basis.
3. COVID Fatigue in the Workplace
Mental health issues are among the top concerns of business leaders. COVID fatigue is the state of being exhausted from the masking, physical distancing, and lockdowns. Adding to COVID fatigue, people have anxiety from the threat of losing economic security, and the fear of catching the disease. COVID fatigue is one of the leading causes of mental challenges, causing people to be distracted and have trouble concentrating on their work.
4. Customer Service Suffers: Burned Out and New Workers
Related to COVID Fatigue is the deterioration of internal and external customer service. Many companies have suffered with high employee turnover. When new people take over, it takes a while (sometimes a long while) for them to learn what they need to know to deliver optimum customer service. On top of that, long-tenured employees experiencing COVID Fatigue feel burned out trying to pick up the slack.
5. Greatly Expanded Definition of Total Rewards---Employees will get Creative
The definition of Compensation and Benefits evolved into Total Rewards, looking at the complete package. However, in the last few years, that meaning has expanded even further to include paying off student loans, providing short-term and pay-day loans. As we stated in previous forecasts, total rewards already include things like tuition reimbursement, extra time off with pay, time off for kidsŐ events and teacher conferences, flex-time and -space, and so much more. From free food to laundry on-site to free parking spaces to career pathing, it all adds up to the value of delivering an irresistible value proposition.
Next Week's Herman Trend Alert: 2022 Workforce-Workplace Forecast---Part 2
Next week, we continue looking at the major trends that will have an effect on our work lives in the next year and those to come. You can look forward to coverage of Diversity and Inclusion, Litigation, Evolved Recruiting, Refocus on the Employee Experience, and more.
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SAVE THE DATE: BEST MONEY MOVE'S ILYCE GLINK WILL FEATURE JOYCE GIOIA: FEBRUARY 24TH, NOON EST
Our own Joyce Gioia and Best Money Moves' founder and WGN radio show host Ilyce Glink will talk about Gioia's 2022 Workforce-Workplace Forecast. Watch this space for more information. You won't want to miss this unique opportunity to learn about what will be happening in the workforce and workplace in the months and years to come.
FROM THE GREAT RESIGNATION TO THE GREAT RETENTION
Your leaders need this information and inspiration. Our Herman Trend Alert author, Joyce Gioia, has a brand new keynote to share with your business leaders and executives: Moving from The Great Resignation to The Great Retention. Chocked full of no- and low-cost ideas for stopping the bleeding, retaining your best workers, and even recruiting those talented folks in short supply. For more information about Joyce and this topic, visit http://www.hermangroup.com/joyce.html or call Carl at 336.210.3548.
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