This Week's Herman Trend Alert

Leadership in Normal 2.0
 

  The Herman Trend Alert

February 16, 2005

Need Tech Support? Ask a Kid.

Recently, we received an article forwarded from one of our daughters, the Millennial, of course. Originating in the United Kingdom and published on line by the British Broadcasting Corporationís Magazine (BBC News), the article talks about parents depending on their children for IT support. She was obviously sending us a message. She wanted us to know that we arenít the only parents to ask/beg for help from our children.

It is a fact that most parents in developed countries are less familiar with technology that their children. When you consider that our teens have never lived in a world without computers, it is only reasonable. Many of our children touched their first keyboards before they took their first steps. Most of them began playing computer games as toddlers. They have been honing their abilities to size up situations and troubleshoot problems for years. So now, whether it comes to installing programs or solving technical problems, our children usually know just what to do.

Why are parents turning to their children? Two reasons. Our childrenís help is usually either free or inexpensive and second, itís usually accessible without waiting for hours for a computer technician to arrive.

Some children even use the Remote Assistance feature to help from wherever they are. With this feature, the son or daughter may remotely ďtake controlĒ of the parentís computer, run programs and even troubleshoot problems in real time.

One mother in the United Kingdom exchanged free tech support for a yearís supply of chocolate chip cookies. Another father exchanged rebuilding the computer for help with help with plumbing, HVAC, and electrical systems.

We trust that children who are saying know realize that they may someday be in the same position.

What is most interesting about this trend is what it means for the workplace. We have discussed "reverse apprenticeships" We have witnessed these relationships in workplaces. As our business lives become more complex, expect to see a substantial increase in reverse apprenticeships. More and more World War II and Baby Boomer folks will call on their children or other young people for help.


© Copyright 1998- by The Herman Group, Inc. -- reproduction for publication is encouraged, with the following attribution: From "The Herman Trend Alert," by Joyce Gioia, Strategic Business Futurist. 336-210-3548 or https://hermangroup.com. To sign up, visit https://HermanTrendAlert.com. The Herman Trend Alert is a trademark of The Herman Group, Inc."

HOW DOES SHE DO IT?
Our author Joyce gets quoted in TIME Magazine and other national media on a regular basis. You can, too! Sign up for ExpertClick.com. You will be found by the news media and in Google search: 1. Through your personal search-engine-optimized press room by 39 topics you choose; 2. By news releases pushed out 10 ways including Google News; 3. Be found in the 2020 printed Yearbook of Experts, Authorities & Spokespersons. Save 15% when you register by October 31st @ http://www.ExpertClick.com/Discount.

APF'S FUTURES FESTIVAL IN 3 DAYS: ONLINE OCTOBER 24TH: FULL SPECTRUM FUTURES
The Association of Professional Futurists proudly presents its annual online learning experiences on Full Spectrum Futures. Network with leading futurists from all over the world. And best of all, it's free to attend, though contributions are encouraged to help defray costs. For more information, visit here.

OUR VERSATILE TRANSLATOR ROCKS!
Excellent translation services from English, French, or German into Spanish. Especially well-versed in medicine/pharma and automobile industries. 5-year Bachelor Degree in Translation. Also editing and proofreading of all kinds of Spanish language documents. Flexible rates, depending on number of words, degree of difficulty/technicality, and turnaround. For an instant quote email Mariana Campora Lesti at marianalesti515@gmail.com or contact her on SKYPE at marianacampora.

To read this Herman Trend Alert on the web: https://hermangroup.com/alert/archive_10-21-2020.html.


Herman Trend Alerts are produced by the Herman Group, strategic business futurists, Certified Management Consultants, authors, and professional speakers.

New subscribers are always welcome. There is no charge for this public service. The Herman Trend Alert is read by over 30,000 people in 90 countries, including other websites and printed periodicals. Click here to sign up for the Herman Trend Alert.

Do you enjoy receiving this weekly e-mail update? Contact us about our co-branded Herman Trend Alert service.


Subscribe or Unsubscribe to weekly Herman Trend Alert
View this week's Herman Trend Alert
Archived Weekly Herman Trend Alerts

                                                                                                                                                                                                                                                                                                                                                                         


[ HomeAboutProductsResourcesMedia ]

 

7112 Viridian Lane
Austin, TX 78739
Voice: 336-210-3548
Toll Free in US & Canada: 800-227-3566
E-mail: info@hermangroup.com


  © The Herman Group. All rights reserved.

Web site design by WebEditor Design Services, Inc.