This Week's Herman Trend Alert

HR in Normal 2.0

  The Herman Trend Alert

July 2, 2008

Access to Healthcare Information Saves Lives

SHPS, a leading, independent provider of integrated health solutions that improve personal health and reduce spending, recently released a white paper that establishes the value of nurse line services (after-hours telephonic access to credible answers for health-related questions). The bottom line, according to the study, is that this enhanced access "increases patient safety, reduces cost".

Authored by clinical director Todd Prewitt, M.D., the document discusses the challenges that arise during after-hours medical emergencies and reviews issues confronting both patients and employers. Moreover, it validates the role of these telephonic services in providing effective and reliable solutions.

The absence of this after-hours clinical expertise and advice can be devastating for both patients and their employers, causing unnecessary emergency room visits, costly medical interventions, or even serious physical harm. The additional effect on employers is intense, stimulating many organizations to establish nurse line services.

Not only do these services improve access to appropriate healthcare, but they also result in reduced employee absenteeism, improved productivity, and decreased healthcare costs. Research shows that employers that combine 24-hour nurse line systems with effective internal communications campaigns can anticipate redirecting 60 percent of callers to lower levels of care. That creates substantial savings!

There are other reasons for adopting nurse lines as well. Effective nurse line services support healthcare provider communities by educating patients and helping manage calls to physicians. These services have the effect of limiting doctor contacts to those situations that truly necessitate physician expertise. Furthermore, they provide a level of information that equips patients to engage their physicians in a collaborative approach to improved health. For a full copy of the white paper, visit Special thanks to Ernie Clevenger (

Our forecast is that more employers worldwide will adopt this nurse line system and other cost-saving strategies in their ongoing efforts to drive healthcare costs down and add profit to the bottom line. Expect to see groups of medium-size employers embracing this cost-saving measure, too. In these times of skill shortages and retiring Baby Boomers, enlightened employers will continue to look for strategies to maintain the health and well-being of their valuable workforce.

© Copyright 1998- by The Herman Group, Inc. -- reproduction for publication is encouraged, with the following attribution: From "The Herman Trend Alert," by Joyce Gioia, Strategic Business Futurist. 336-210-3548 or To sign up, visit The Herman Trend Alert is a trademark of The Herman Group, Inc."

The Association of Professional Futurists proudly presents its annual online learning experiences on Full Spectrum Futures. Network with leading futurists from all over the world. And best of all, it's free to attend, though contributions are encouraged to help defray costs. For more information, visit here.

Excellent translation services from English, French, or German into Spanish. Especially well-versed in medicine/pharma and automobile industries. 5-year Bachelor Degree in Translation. Also editing and proofreading of all kinds of Spanish language documents. Flexible rates, depending on number of words, degree of difficulty/technicality, and turnaround. For an instant quote email Mariana Campora Lesti at or contact her on SKYPE at marianacampora.

Our author Joyce gets quoted in TIME Magazine and other national media on a regular basis. You can, too! Sign up for You will be found by the news media and in Google search: 1. Through your personal search-engine-optimized press room by 39 topics you choose; 2. By news releases pushed out 10 ways including Google News; 3. Be found in the 2020 printed Yearbook of Experts, Authorities & Spokespersons. Save 15% when you register by October 31st @

To read this Herman Trend Alert on the web:

Herman Trend Alerts are produced by the Herman Group, strategic business futurists, Certified Management Consultants, authors, and professional speakers.

New subscribers are always welcome. There is no charge for this public service. The Herman Trend Alert is read by over 30,000 people in 90 countries, including other websites and printed periodicals. Click here to sign up for the Herman Trend Alert.

Do you enjoy receiving this weekly e-mail update? Contact us about our co-branded Herman Trend Alert service.

Subscribe or Unsubscribe to weekly Herman Trend Alert
View this week's Herman Trend Alert
Archived Weekly Herman Trend Alerts


[ Home About Products Resources Media ]


7112 Viridian Lane
Austin, TX 78739
Voice: 336-210-3548
Toll Free in US & Canada: 800-227-3566

  © The Herman Group. All rights reserved.

Web site design by WebEditor Design Services, Inc.