George Harris Train HermanCheckStart Report

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Test Drive > Identify Management Problems > History > HermanCheckStart Report

George Harris

Background
MBA; extremely bright; hard worker; knows business very well

Performance
His work group is performing well below standards; several discussions with senior management with solid plans for corrective action but little or no change in results

Management Report

Sees so clearly where things need to be that he may overestimate the challenges and obstacles of the moment; Management must inevitably deal with discipline and performance problems. This is very difficult for them, and their tendency is to postpone such uncomfortable situations until a "better time"; easy for them to let others make their own decisions, but when that happens too often, employees become uneasy, sensing that there is a lack of leadership.

Your Choice:	Train - Send to professional training program targeted at their greatest weakness
3 months later
Even though he felt it was unnecessary, George really participated to the fullest in the management program. He continues to talk enthusiastically about the ideas from the program, and he is confident that it is going to make a difference.
6 months later
You are still concerned with the lack of production from George's team and the number of performance issues that continue to occur. In your meetings, George seems to know exactly what to do, but it never seems to happen that way when he leaves your office.
12 months later
George was fired along with most of his team. It will take months to rebuild that department. How could anyone so bright and knowledgeable be such a lousy manager!